Returns & Refunds
We do not offer returns or refunds on our products.
Our juices are perishable and once the package leaves our facility we have no way to get it back. We do NOT accept return shipments. If your products are damaged or poor quality upon arrival please contact us immediately. Depending on the situation and circumstances we can work something out. Some options may be; we will replace the products at our cost, or provide a full or partial credit. Please contact us IMMEDIATELY (same day as arrival) at firstname.lastname@example.org or call or text 208-490-0000.
Our herbs and teas are high quality. Please remember that everyone has different reactions to herbs. If your not satisfied with your herbs or teas please contact us. Depending on the situation the herbs/teas may be returned with a 50% restocking fee. Please contact us so we can find a solution that works best for both parties.
Lost packages : If you’re FedEX or UPS tracking updates state that your package was delivered, you will have to contact FedEx or UPS and file a claim for a missing package. Once you have a claim number, please send that over to us via phone or email, if your product is not found or delivered (undamaged and not spoiled) within the next 3 days we can ship you a new shipment on the next available ship day.